Safety Centre
Your wellbeing comes first — here's how to stay safe on and off Covey.
In an emergency
If you are in immediate danger, stop reading this and call 999 (or your local emergency number) right now.
Meeting safely
- Video call first. Always do a short video call before meeting in person to confirm she is who she says she is.
- Meet in public. First meet-ups should be in a busy public place — a park, gym lobby, café — never a private home.
- Tell a friend. Share who you're meeting, where, and when. Drop a pin to a trusted contact.
- Stay sober. Keep a clear head for the first few meetings.
- Arrange your own transport. Don't rely on the other person for a lift home.
- Trust your gut. If something feels off, leave. You owe no-one an explanation.
Reporting & blocking
You can report any user, message or community post directly from inside the app — tap the menu (⋯) and choose Report. You can also Block any user from their profile or chat: they won't be able to see your profile, message you, or appear in your Discover feed.
All reports are reviewed by our moderation team. We aim to action urgent safety reports within 24 hours.
UK support helplines
Samaritans
Free, 24/7 emotional support for anyone struggling to cope.
Call 116 123 (free, any phone)
Refuge — National Domestic Abuse Helpline
Free, confidential support for women experiencing domestic abuse.
Call 0808 2000 247 (24/7)
Rape Crisis England & Wales
Support for anyone affected by rape, sexual abuse or sexual assault.
Call 0808 500 2222 (24/7)
Victim Support
Free and confidential help for victims of crime in England and Wales.
Call 08 08 16 89 111 (24/7)
Stop It Now
Confidential helpline if you're worried about a child's safety online or off.
Call 0808 1000 900
Revenge Porn Helpline
Support for adults affected by intimate image abuse.
Call 0345 6000 459
Action Fraud
Report fraud, romance scams and cybercrime in the UK.
Call 0300 123 2040
Looking after your wellbeing
Social apps can be intense. Take breaks. Mute chats that aren't serving you. You're never obligated to keep talking to anyone — unmatching, leaving a community, or blocking are all completely valid.
Need more help? Email us at support@coveyapp.co.uk and we'll get back to you within 48 hours.
